Terms and Conditions

These terms and conditions ("Terms", "Agreement") form an agreement between Mayukh ("Mayukh", "we", "us" or "our") and you ("User", "you" or "your"). This Agreement sets out the general terms and conditions of your use of the mayukhtea.com website and any of its products or services (collectively, the "Website" or "Services").

Accounts and Membership

You must be at least 18 years of age to use this Website. By using this Website and agreeing to this Agreement, you represent and warrant that you are at least 18 years of age.

If you create an account on the Website, you are responsible for maintaining its security, and you are fully responsible for all activities that occur under your account. We may, but are not obliged to, monitor and review new accounts before you sign in and use our Services. Providing false contact information of any kind may result in the termination of your account.

You must immediately notify us of any unauthorised use of your account or any other breach of security. We will not be liable for any acts or omissions by you, including any damages incurred as a result.

We may suspend, disable, or delete your account (or any part of it) if we determine that you have violated any provision of this Agreement, or that your conduct or content could damage our reputation and goodwill. If we delete your account for these reasons, you may not re-register for our Services, and we may block your email address and IP address to prevent further registration.

User Content

We do not own any data, information, or material ("Content") that you submit on the Website while using the Services. You are solely responsible for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership of all Content you submit.

We may monitor and review Content submitted or created using our Services. Unless you specifically permit it, your use of the Website does not grant us a license to use, reproduce, adapt, modify, publish, or distribute your Content for commercial, marketing, or similar purposes. However, you grant us permission to access, copy, distribute, store, transmit, reformat, display, and perform the Content in your account solely as needed to provide the Services to you.

We have the right, but not the obligation, to refuse or remove any Content that, in our reasonable opinion, violates our policies or is harmful or objectionable.

Backups

We perform regular backups of the Website and Content and do our best to ensure they are complete and accurate. In the event of hardware failure or data loss, we will restore backups automatically to minimise impact and downtime.

Links to Other Websites

Although this Website may link to other websites, we do not imply any approval, association, sponsorship, endorsement, or affiliation with any linked website unless specifically stated. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any businesses or individuals or the content of their websites. We assume no responsibility or liability for the actions, products, services, or content of any third parties.

You should carefully review the legal statements and conditions of use of any website you access through a link from this Website. Linking to any off-site website is at your own risk.

Prohibited Uses

In addition to the other terms in this Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any applicable laws, rules, regulations, or local ordinances; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that may affect the functionality of the Services or any related website; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services or any related website.

We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

Intellectual Property Rights

This Agreement does not transfer to you any intellectual property owned by Mayukh or third parties. All rights, titles, and interests in such property remain solely with Mayukh. All trademarks, service marks, graphics, and logos used in connection with our Website or Services are trademarks or registered trademarks of Mayukh or its licensors. Other trademarks and logos used in connection with our Website or Services may belong to third parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any Mayukh or third-party trademarks.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Mayukh, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, business interruption, loss of anticipated savings, or loss of business opportunity), however caused and under any theory of liability, including contract, tort, warranty, breach of statutory duty, or negligence, even if Mayukh has been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the aggregate liability of Mayukh and its affiliates, officers, employees, agents, suppliers, and licensors relating to the Services will be limited to the greater of one dollar or the amount actually paid by you to Mayukh in the one-month period prior to the event giving rise to the liability. These limitations and exclusions apply even if this remedy does not fully compensate you for your losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold Mayukh and its affiliates, directors, officers, employees, and agents harmless from any liabilities, losses, damages, or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services, or any wilful misconduct on your part.

Severability

The rights and restrictions in this Agreement may be exercised and are binding only to the extent that they do not violate applicable laws, and they are intended to be limited as necessary so that they will not render this Agreement illegal, invalid, or unenforceable. If any provision, or part of a provision, is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Dispute Resolution

The formation, interpretation, and performance of this Agreement, and any disputes arising out of it, shall be governed by the substantive and procedural laws of West Bengal, India, and, to the extent applicable, the laws of India, without regard to conflict or choice-of-law rules. The exclusive jurisdiction and venue for any actions related to this Agreement shall be the courts located in West Bengal, India, and you submit to the personal jurisdiction of such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Changes and Amendments

We reserve the right to modify this Agreement, or its policies relating to the Website or Services, at any time, effective upon posting of an updated version on the Website. When we do, we will revise the updated date at the bottom of this page. Your continued use of the Website after any such change constitutes your consent to it.

Acceptance of These Terms

You acknowledge that you have read this Agreement and agree to all of its terms and conditions. By using the Website or its Services, you agree to be bound by this Agreement. If you do not agree to these terms, you are not authorised to use or access the Website and its Services.

Contacting Us

If you would like to contact us to understand more about this Agreement, or about any matter relating to it, you may use the contact form on our Website or email us at customercare@mayukhtea.com.

This document was last updated on June 18, 2026.